Recent Posts

Don’t let Rainwater Intrusion Damage your home:

11/20/2020 (Permalink)

Water intrusion leaking from ceiling Water intrusion can happen to anyone - call our office today!

With winter nearing and possible rainstorms pending, some homes may start to see damages from rainwater intrusion. If your home is experiencing any kind of water intrusion, the first and most imperative step is to repair or resolve the source of the intrusion to stop further damage. This could be by means of a roof tarp, sand bags, sump pump, French drain, or a combination of these depending on your unique situation.

Once the origin of the intrusion has been addressed, your second vital step would be to call SERVPRO of Santa Clara (408) 392-9700. During our moisture inspection, we would determine which materials sustained damage, the severity of the damages, and provide an estimate to dry the structure.

Making the mistake of ignoring water damaged materials is guaranteed to result in secondary damages and mold contamination. For mold to colonize, the organism needs moisture and food. The moisture allows the mold to assimilate and digest its food. The “food” would be considered anything cellulosic (which in layman’s terms means anything derived from plants). Many of the materials used to construct homes are cellulosic, i.e. the paper on drywall and on the backing of vinyl floors, the wood used to frame your home, or any wooden floors, doors, baseboards, trim, etc. etc. The presence of mold contamination within your home will not only damage the structure, but will create an unhealthy indoor environment for you and your loved ones.

If your home has sustained moisture or mold damage, do not hesitate to call SERVPRO of Santa Clara today (408) 392-9700. SERVPRO of Santa Clara has an American Council for Accredited Certification (ACAC), Council Certified Microbial Remediation Supervisor on staff who can guide you through the remediation process.

Is that MOLD?! How to Properly Handle Mold in your Santa Clara County Home.

7/31/2020 (Permalink)

Mold Growth on Subflooring Mold can spread through a home in as little as 48 hours.

Microscopic mold spores are naturally present nearly everywhere, both indoors and outdoors, making it literally impossible to remove all mold from your property. The goal in completing a professional mold remediation would be to reduce the elevated levels of mold spore count back to its natural or baseline level, getting an area back to its “normal fungal ecology”. There are some businesses you may have seen advertise “mold removal” and even promise to eliminate all mold, which is erroneous. Consider the following mold facts:

  • Mold occurs almost everywhere organically, indoors and outdoors.
  • Mold spores are microscopic, invisible to the naked eye, drifting through the air and are able to enter your home through windows, doors, AC/heating systems or even on your clothing or a pet.
  • Mold spores flourish in moist conditions. Mold spores will rapidly colonize when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any issues causing water damage or excess moisture must be addressed and repaired otherwise the mold will re-colonize and return.
  • Mold often generates a pungent, musty odor and can help lead you to possible mold problem areas when the mold is hidden inside wall cavities.
  • Even higher-than-normal indoor humidity can support mold growth. It’s best to maintain an indoor humidity level that is below 45 percent.

If your home or business has a mold problem, call our experts today to inspect and assess your property using our specialized training and equipment to remediate your mold infestation.

If You Have Signs of Mold Damage, Call SERVPRO of Santa Clara Today – (408) 392-9700

Fire, Smoke, & Soot Mitigation Services for our Santa Clara Community

7/31/2020 (Permalink)

Severe Soot Damage Smoke and Soot Damage Can Cause an Invasive Odor in Your Home. Call the experts at SERVPRO of Santa Clara.

Smoke and soot is extremely overtaking and will infiltrate numerous cervices inside your home, causing concealed damage and odor. Our years of smoke damage experience and expertise enables us to inspect and assess the precise degree of the damage, allowing for the development of a comprehensive plan of action.  

Smoke and soot specifics:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke drifts around plumbing systems migrating through the openings around plumbing pipes between levels
  • The type of smoke can dramatically affect the restoration process.

Various Types of Smoke

There are two different types of smoke–wet and dry. Each type of smoke creates a different kind of soot residue after a fire, each requiring its own unique cleaning procedure. Before restoration commences, SERVPRO of Santa Clara will test the soot to identify the type of smoke damage that is present in order to develop the appropriate remediation plan. Here is some additional information:

Wet Smoke – Deriving from Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Deriving from Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of substance rather than from a fire

  • Practically invisible, discolors paints and varnishes, severe pungent odor. 

Our Fire Damage Restoration Promise

Every structure affected by smoke and fire damage reacts in its own unique way and requires its own individually tailored restoration plan.  SERVPRO of Santa Clara has the right equipment, expertise, and experience to professionally mitigate your fire and smoke loss.  We will treat your family with empathy and respect, and your property with intricate care.

Have Questions about Fire, Smoke, or Soot Damage?
Call SERVPRO of Santa Clara Today – 408-392-9700

SAFETY FIRST – How SERVPRO of Santa Clara is keeping Our Team and Our Community Safe During the COVID-19 Pandemic

7/31/2020 (Permalink)

SERVPRO Here in your Community. Here to Help. We'll be ready if you ever need us.

Life during a pandemic does not halt SERVPRO from helping our community. In fact, these stressful times are when we can help our neighbors the most. Water and fire damages won’t wait until the pathogenic coast is clear, and neither do we! COVID-19 proactive or reactive cleanings, biohazard cleanings, vandalism board-ups, mold remediations, water and fire mitigations - our essential workers are still out in our community, ensuring the safety and security of Santa Clara County residences and their properties.

Why? Because that’s what we do. We are here to help in all emergency situations, day or night, rain or shine. That’s what SERVPRO is all about.

By following all health and safety precautions, Homeowners can rest assured that our certified technicians are prepared with the proper specialized equipment, knowledge, and techniques that will ensure the health of you and your family while getting your property damage rectified.


SERVPRO of Santa Clara is HIRING - Become a SERVPRO Hero!

7/3/2020 (Permalink)

SERVPRO Team & Vehicle Become a SERVPRO Hero!

Compensation: $16.00 - $25.00 per hour depending on experience

Water/ Fire Production Restoration Technician - Fulfilling Job Opportunity, Room for Growth & Advancement

Do you have a can-do attitude, attention to detail, commitment to hard work, and are you willing to learn new skills? We may be the PERFECT Company for you! We are looking for people to join our dynamic team of Heroes. Full-Time positions are available immediately.

All candidates should have a valid Driver’s License with no more than 1 point on their DMV records and the ability to pass a background screening and drug screening. Wages are based on experience – mitigation and/or construction experience is a plus. We are willing to train.

To apply: please email or call our office at (408) 392-9700.

About SERVPRO of Santa Clara: Our vision is to be the premier mitigation/restoration service provider and the flagship SERVPRO Franchise in the Central California Coastal area. We will maintain a business culture that offers our employees opportunities for personal growth and the means to increase their professional knowledge and skills. We offer our customers world-class service, sensitivity to their needs, respect for their property, intelligent solutions to their disaster restoration problems and an enhanced customer experience.

SERVPRO of Santa Clara – Highly trained professionals to assist in ALL your cleaning and sanitation needs.

3/12/2020 (Permalink)

Coronavirus SERVPRO of Santa Clara - here to help with your cleaning and disinfecting needs

SERVPRO of Santa Clara has specialized sanitation experts trained for your cleaning service and biohazard contaminant removal needs. We are ready to help get your home or business back on track.

Call SERVPRO of Santa Clara today 408-392-9700

Information on the Coronavirus

CDC is responding to an outbreak of respiratory disease caused by a new coronavirus that was first detected in China and which has now been detected in more than 100 locations internationally (as of this publication), including in the United States. The virus has been named “SARS-CoV-2” and the disease it causes has been named “coronavirus disease 2019” (abbreviated “COVID-19”). On January 30, 2020, the International Health Regulations Emergency Committee of the World Health Organization (WHO) declared the outbreak a “public health emergency of international concernexternal icon” (PHEIC). On January 31, 2020, Health and Human Services Secretary Alex M. Azar II declared a public health emergency (PHE) for the United States to aid the nation’s healthcare community in responding to COVID-19. On March 11, 2020 WHO publiclyexternal icon characterized COVID-19 as a pandemic.*

In the past two weeks, the number of cases of COVID-19 outside China has increased 13-fold, and the number of affected countries has tripled. There are now more than 118,000 cases in 114 countries and 4,291 people have lost their lives. Thousands more are fighting for their lives in hospitals. However, of the 118,000 cases reported globally in 114 countries, more than 90 percent of cases are in just four countries and two of those – China and the Republic of Korea - have significantly declining epidemics. 81 countries have not reported any cases, and 57 countries have reported 10 cases or less. **

How Can SERVPRO of Santa Clara Help You?

SERVPRO of Santa Clara cleaning specialists can perform proactive cleanup protocol services to those properties that have had no known positive cases of COVID-19. SERVPRO of Santa Clara would need each Customer to acknowledge that the proactive cleaning and disinfecting applies only to the current condition of the property and would not protect from potential future exposure from COVID-19 contagion if an infected person was to access the facility after the proactive cleaning was completed.

Proactive Cleaning Work Scope

For both residential and commercial areas, the CDC recommends cleaning and disinfecting all high-touched areas and items on a routine basis. These surfaces include but are not limited to doors, knobs, windows, cabinets, tables, light switches, bathroom fixtures and knobs, phones, electronic devices, elevator buttons, handrails, books, toys, water fountains and faucets, etc. ***

SERVPRO of Santa Clara Proactive Cleaning Procedures

Our effective proactive cleaning procedure would entail the cleaning of all porous and non-porous surfaces and disinfecting of non-porous surfaces. Porous surfaces that are water-tolerant like fabrics and carpet can also be sanitized. We would finalize the services by cleaning and disinfecting all of the SERVPRO equipment and supplies used during the cleaning and disposing of all debris.

Following the recommendations of the CDC, SERVPRO of Santa Clara would proceed with the usage of a hospital-grade disinfectant with labeled effectiveness against similar virus organisms. SERVPRO’s proprietary disinfectant, SERVPROXIDE, fits this description and has many EPA-approved claims in Norovirus, Staphylococcus (MRSA), Human Immunodeficiency virus type 1 (HIV-1), Hepatitis A, B & C,  E. coli, Salmonella, Rotavirus, and Swine Flu (H1N1) to name a few. ****

Call SERVPRO of Santa Clara today 408-392-9700




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Tips in Keeping Your Property Safe during Your Super Bowl Get-Together

1/31/2020 (Permalink)

Football and helmet SERVPRO is ready to blitz to your property 24/7!

Being one of the largest food consumption days in the United States with households hosting friends and family to watch the “big game”, Super Bowl Sunday can bring unanticipated dangers to your property. Below are some suggested steps to help avoid property damage and keep the focus on having fun!

Dangers in the Kitchen:

Biggest rule in the kitchen – DON’T GET DISTRACTED. Ensure the safety of your guests, your property, and yourself by keeping an eye on your oven and stove top. Do not leave your oven unattended while cooking, set timers to avoid burning food, never discard hot grease in a trash can, clean up splattered grease and oil immediately, and keep cooking surfaces clear of flammable items.

Congested Circuits:

Maxing out your power sources by overloading electrical outlets and using excessive extension cords creates not only tripping hazards but is also a leading cause of electrical fires. When a circuit tries to draw more electricity than it is designed to handle, the systems can overheat resulting in a high risk of fire. Remember to keep circuit usage within appropriate limits of the circuit load. Space out plug-in devices or appliances, unplug anything that does not need to be used, be aware of any warning signs of an overloaded circuit (diming lights, bussing outlets, burning odors, etc.)

Plumbing Dilemmas:

Complications with clogged drains can be a nightmare with a full house. With the potential of water damage ruining the fun, it’s best to check pipes for leaks, keep food and grease away from kitchen drains and be cautious of what is flushed down toilets.


Now that you have a plan in place to keep problems at bay, it’s time to relax while cheering on your favorite NFL team and kicking back with friends and family!

If a disaster does occur – remember SERVPRO of Santa Clara is here to help 24/7. Call our highly trained team for assistance (408) 392-9700.

When Storms or Floods hit Santa Clara County, SERVPRO of Santa Clara is ready!

1/17/2020 (Permalink)

Car under water Our qualified teams are ready to take action 24/7 to storm or flood damage in Santa Clara County.

SERVPRO ofSanta Clara is highly knowledgeable in storm and flood property mitigation.  Our skilled crews use specialized equipment designed specifically to expedite the restoration of your property to its pre-storm condition.

Faster Response

Being locally owned and operated allows us to be able to dispatch and respond quicker with the proper resources, which is particularly vital. A rapid onsite arrival will help to minimize current damages, assist in stopping additional damage from occurring, resulting in lower restoration expenses.

Resources to Handle Floods and Storms

When hostile weather conditions hit Santa Clara County, we can scale our resources to handle a large storm or flooding disaster. With access to equipment and personnel from a network of 1,700 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States, we’re ready to help when disaster strikes.

Have Storm or Flood Damage? Call Us 24/7 408-392-9700.


9/27/2019 (Permalink)


To Prepare your commercial property for an Emergency

We have supported countless home and business owners and property managers across Santa Clara County with water, fire, mold and storm property damages. One thing we have learned: Emergencies happen every day. We understand that your lives are busy, it can be overwhelming to add being prepared in case of an Emergency to your list, and getting started is often the hardest part. We also know that being prepared can make a huge difference when faced with a disaster situation and can help get your life and operations back to normal more quickly afterwards.


The SERVPRO® Emergency READY Profile® will help ensure you and your business is "Ready for whatever happens." in the event of an emergency. Our ERP is a comprehensive document containing critical information about your business and building, including emergency contact information, shut-off locations and priority areas to help minimize the damage and interruption to your business operations, with an immediate plan of action.

Preparation is a key component for making it through any size disaster, whether it's a small water leak, a large fire, or a hazardous flood. The best time to plan for any event is not when the water or flames are interrupting your routine, but well before it happens. The SERVPRO® Emergency READY Profile® serves as a quick reference of important building and contact information or can be an ideal supplement to any existing well-designed emergency preparedness plan or contingency program. Rather than reacting to a disaster situation, it's far more beneficial to take proactive measures to establish a plan and relationship with a trusted leader in the restoration service industry.



Identify Potential Problems

Are floods frequent in your area? Identify which natural disasters are most common in your area and determine your business's risk factor. Start by preparing for the most imminent threat first. Also consider things like power-outages and smaller emergencies like plumbing issues or vandalism.

Develop & Practice An Emergency Response Plan
What if a fire started in your facility kitchen? An emergency response plan is what your business will implement in the event of a man-made or natural disaster. The plan should include how you will protect your employees and customers, manage business operations, and communicate during and after the disaster. Practice this plan. How easy is it to exit your office building on foot? How long does it take to reach the designated meeting place? Who will help customers or employees who need mobility assistance?

Make A Crisis Communications Plan
The crisis communications plan is how you will keep in contact with employees and customers. Your plan helps your business respond promptly and accurately during and after the disaster. Determine in advance who will be the spokesperson for a specific audience.

Create A Business Continuity Plan
How will your business continue to operate in the event of a disaster? Can you continue to receive orders online; is your customer data available off-site? A continuity plan includes how to manage communication with customers and suppliers, how to fulfill orders and service contracts, and how to recover lost company data.

Talk To Your Insurance Agent
Business insurance may help protect your company from substantial losses in the event of a covered claim. Beyond property coverage, you might also consider business interruption coverage, which may help reimburse you if you're temporarily unable to do business after a covered loss. Each business's needs will vary, depending on the type of business and the risk associated with your area.

Our specialized equipment and highly trained professional staff has the scope of services to handle your property restoration needs. We understand you may not have all the answers - this maybe the first traumatic experience with your residential or commercial property. Calling our team connects you to a professional staff that can provide the answers to your restoration concerns and tailor a solution to restore your home or business.

SERVPRO of Santa Clara here to help!

(408) 392-9700

The Most Common Cause of Fires is Cooking in the Kitchen

7/11/2019 (Permalink)

Call SERVPRO of Santa Clara at 408-392-9700

Fires can and do happen anywhere and anytime, they do not take holidays off. Did you know the most common cause of house fires is cooking in the kitchen? SERVPRO® of Santa Clara is here for you when disasters such as water or fire damage strike. Whether it be from smoke in the break room at work from popcorn left too long in the microwave, or a space heater left too close to a blanket at home, we are Here to Help® you get your life back to normal. We know that just because we deal with emergencies every day, you do not. So we are here to share our decades of experience with you, as we guide you through the process of making it “Like it never even happened.” We are with you all the way. Our crews work with you and your insurance to take care of the details to insure you can come out after the disaster as if the fire never occurred. We walk with you through the process, guiding you with answers, advice and experience through to the other side where life will come back together.

We are always here to help you, Call Us Any Time at 408-392-9700