Recent Posts

SERVPRO of Santa Clara – Highly trained professionals to assist in ALL your cleaning and sanitation needs.

3/12/2020 (Permalink)

Coronavirus SERVPRO of Santa Clara - here to help with your cleaning and disinfecting needs

SERVPRO of Santa Clara has specialized sanitation experts trained for your cleaning service and biohazard contaminant removal needs. We are ready to help get your home or business back on track.

Call SERVPRO of Santa Clara today 408-392-9700

Information on the Coronavirus

CDC is responding to an outbreak of respiratory disease caused by a new coronavirus that was first detected in China and which has now been detected in more than 100 locations internationally (as of this publication), including in the United States. The virus has been named “SARS-CoV-2” and the disease it causes has been named “coronavirus disease 2019” (abbreviated “COVID-19”). On January 30, 2020, the International Health Regulations Emergency Committee of the World Health Organization (WHO) declared the outbreak a “public health emergency of international concernexternal icon” (PHEIC). On January 31, 2020, Health and Human Services Secretary Alex M. Azar II declared a public health emergency (PHE) for the United States to aid the nation’s healthcare community in responding to COVID-19. On March 11, 2020 WHO publiclyexternal icon characterized COVID-19 as a pandemic.*

In the past two weeks, the number of cases of COVID-19 outside China has increased 13-fold, and the number of affected countries has tripled. There are now more than 118,000 cases in 114 countries and 4,291 people have lost their lives. Thousands more are fighting for their lives in hospitals. However, of the 118,000 cases reported globally in 114 countries, more than 90 percent of cases are in just four countries and two of those – China and the Republic of Korea - have significantly declining epidemics. 81 countries have not reported any cases, and 57 countries have reported 10 cases or less. **

How Can SERVPRO of Santa Clara Help You?

SERVPRO of Santa Clara cleaning specialists can perform proactive cleanup protocol services to those properties that have had no known positive cases of COVID-19. SERVPRO of Santa Clara would need each Customer to acknowledge that the proactive cleaning and disinfecting applies only to the current condition of the property and would not protect from potential future exposure from COVID-19 contagion if an infected person was to access the facility after the proactive cleaning was completed.

Proactive Cleaning Work Scope

For both residential and commercial areas, the CDC recommends cleaning and disinfecting all high-touched areas and items on a routine basis. These surfaces include but are not limited to doors, knobs, windows, cabinets, tables, light switches, bathroom fixtures and knobs, phones, electronic devices, elevator buttons, handrails, books, toys, water fountains and faucets, etc. ***

SERVPRO of Santa Clara Proactive Cleaning Procedures

Our effective proactive cleaning procedure would entail the cleaning of all porous and non-porous surfaces and disinfecting of non-porous surfaces. Porous surfaces that are water-tolerant like fabrics and carpet can also be sanitized. We would finalize the services by cleaning and disinfecting all of the SERVPRO equipment and supplies used during the cleaning and disposing of all debris.

Following the recommendations of the CDC, SERVPRO of Santa Clara would proceed with the usage of a hospital-grade disinfectant with labeled effectiveness against similar virus organisms. SERVPRO’s proprietary disinfectant, SERVPROXIDE, fits this description and has many EPA-approved claims in Norovirus, Staphylococcus (MRSA), Human Immunodeficiency virus type 1 (HIV-1), Hepatitis A, B & C,  E. coli, Salmonella, Rotavirus, and Swine Flu (H1N1) to name a few. ****

Call SERVPRO of Santa Clara today 408-392-9700




**** file:///C:/Users/User/Downloads/68550.pdf

Tips in Keeping Your Property Safe during Your Super Bowl Get-Together

1/31/2020 (Permalink)

Football and helmet SERVPRO is ready to blitz to your property 24/7!

Being one of the largest food consumption days in the United States with households hosting friends and family to watch the “big game”, Super Bowl Sunday can bring unanticipated dangers to your property. Below are some suggested steps to help avoid property damage and keep the focus on having fun!

Dangers in the Kitchen:

Biggest rule in the kitchen – DON’T GET DISTRACTED. Ensure the safety of your guests, your property, and yourself by keeping an eye on your oven and stove top. Do not leave your oven unattended while cooking, set timers to avoid burning food, never discard hot grease in a trash can, clean up splattered grease and oil immediately, and keep cooking surfaces clear of flammable items.

Congested Circuits:

Maxing out your power sources by overloading electrical outlets and using excessive extension cords creates not only tripping hazards but is also a leading cause of electrical fires. When a circuit tries to draw more electricity than it is designed to handle, the systems can overheat resulting in a high risk of fire. Remember to keep circuit usage within appropriate limits of the circuit load. Space out plug-in devices or appliances, unplug anything that does not need to be used, be aware of any warning signs of an overloaded circuit (diming lights, bussing outlets, burning odors, etc.)

Plumbing Dilemmas:

Complications with clogged drains can be a nightmare with a full house. With the potential of water damage ruining the fun, it’s best to check pipes for leaks, keep food and grease away from kitchen drains and be cautious of what is flushed down toilets.


Now that you have a plan in place to keep problems at bay, it’s time to relax while cheering on your favorite NFL team and kicking back with friends and family!

If a disaster does occur – remember SERVPRO of Santa Clara is here to help 24/7. Call our highly trained team for assistance (408) 392-9700.

When Storms or Floods hit Santa Clara County, SERVPRO of Santa Clara is ready!

1/17/2020 (Permalink)

Car under water Our qualified teams are ready to take action 24/7 to storm or flood damage in Santa Clara County.

SERVPRO ofSanta Clara is highly knowledgeable in storm and flood property mitigation.  Our skilled crews use specialized equipment designed specifically to expedite the restoration of your property to its pre-storm condition.

Faster Response

Being locally owned and operated allows us to be able to dispatch and respond quicker with the proper resources, which is particularly vital. A rapid onsite arrival will help to minimize current damages, assist in stopping additional damage from occurring, resulting in lower restoration expenses.

Resources to Handle Floods and Storms

When hostile weather conditions hit Santa Clara County, we can scale our resources to handle a large storm or flooding disaster. With access to equipment and personnel from a network of 1,700 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States, we’re ready to help when disaster strikes.

Have Storm or Flood Damage? Call Us 24/7 408-392-9700.


9/27/2019 (Permalink)


To Prepare your commercial property for an Emergency

We have supported countless home and business owners and property managers across Santa Clara County with water, fire, mold and storm property damages. One thing we have learned: Emergencies happen every day. We understand that your lives are busy, it can be overwhelming to add being prepared in case of an Emergency to your list, and getting started is often the hardest part. We also know that being prepared can make a huge difference when faced with a disaster situation and can help get your life and operations back to normal more quickly afterwards.


The SERVPRO® Emergency READY Profile® will help ensure you and your business is "Ready for whatever happens." in the event of an emergency. Our ERP is a comprehensive document containing critical information about your business and building, including emergency contact information, shut-off locations and priority areas to help minimize the damage and interruption to your business operations, with an immediate plan of action.

Preparation is a key component for making it through any size disaster, whether it's a small water leak, a large fire, or a hazardous flood. The best time to plan for any event is not when the water or flames are interrupting your routine, but well before it happens. The SERVPRO® Emergency READY Profile® serves as a quick reference of important building and contact information or can be an ideal supplement to any existing well-designed emergency preparedness plan or contingency program. Rather than reacting to a disaster situation, it's far more beneficial to take proactive measures to establish a plan and relationship with a trusted leader in the restoration service industry.



Identify Potential Problems

Are floods frequent in your area? Identify which natural disasters are most common in your area and determine your business's risk factor. Start by preparing for the most imminent threat first. Also consider things like power-outages and smaller emergencies like plumbing issues or vandalism.

Develop & Practice An Emergency Response Plan
What if a fire started in your facility kitchen? An emergency response plan is what your business will implement in the event of a man-made or natural disaster. The plan should include how you will protect your employees and customers, manage business operations, and communicate during and after the disaster. Practice this plan. How easy is it to exit your office building on foot? How long does it take to reach the designated meeting place? Who will help customers or employees who need mobility assistance?

Make A Crisis Communications Plan
The crisis communications plan is how you will keep in contact with employees and customers. Your plan helps your business respond promptly and accurately during and after the disaster. Determine in advance who will be the spokesperson for a specific audience.

Create A Business Continuity Plan
How will your business continue to operate in the event of a disaster? Can you continue to receive orders online; is your customer data available off-site? A continuity plan includes how to manage communication with customers and suppliers, how to fulfill orders and service contracts, and how to recover lost company data.

Talk To Your Insurance Agent
Business insurance may help protect your company from substantial losses in the event of a covered claim. Beyond property coverage, you might also consider business interruption coverage, which may help reimburse you if you're temporarily unable to do business after a covered loss. Each business's needs will vary, depending on the type of business and the risk associated with your area.

Our specialized equipment and highly trained professional staff has the scope of services to handle your property restoration needs. We understand you may not have all the answers - this maybe the first traumatic experience with your residential or commercial property. Calling our team connects you to a professional staff that can provide the answers to your restoration concerns and tailor a solution to restore your home or business.

SERVPRO of Santa Clara here to help!

(408) 392-9700

The Most Common Cause of Fires is Cooking in the Kitchen

7/11/2019 (Permalink)

Call SERVPRO of Santa Clara at 408-392-9700

Fires can and do happen anywhere and anytime, they do not take holidays off. Did you know the most common cause of house fires is cooking in the kitchen? SERVPRO® of Santa Clara is here for you when disasters such as water or fire damage strike. Whether it be from smoke in the break room at work from popcorn left too long in the microwave, or a space heater left too close to a blanket at home, we are Here to Help® you get your life back to normal. We know that just because we deal with emergencies every day, you do not. So we are here to share our decades of experience with you, as we guide you through the process of making it “Like it never even happened.” We are with you all the way. Our crews work with you and your insurance to take care of the details to insure you can come out after the disaster as if the fire never occurred. We walk with you through the process, guiding you with answers, advice and experience through to the other side where life will come back together.

We are always here to help you, Call Us Any Time at 408-392-9700

Be Cautious Around Harmful Bacteria

7/11/2019 (Permalink)

Call SERVPRO of Santa Clara at 408-392-9700 for your cleaning needs!

SERVPRO® of Santa Clara is ready 24/7 to help you when disaster strikes. Sometimes life takes an unexpected turn and you are faced with situations you never could imagine. Bacterial & viral infections are rare but can quickly spread, potentially putting more people at risk of health issues. Our trained technicians are able to clean & disinfect to limit health risks & exposure. We utilize various disinfectants including green products that are food grade safe for both humans & pets. We can provide information on these disinfectants at your request. SERVPRO® of Santa Clara is here to help you make it “Like it never even happened.”

SERVPRO® of Santa Clara has been serving the community since 2001. We are dedicated to helping our customers when disaster strikes and helping to make it “Like it never even happened.” Call us any time at 408-392-9700. Feel free to call with any questions about our cleaning services and whether or not something can be cleaned.

SERVPRO of Santa Clara is IICRC Certified!

7/9/2019 (Permalink)

We are an IICRC Certified Firm so the job is done right the first time. Call us any time at 408-392-9700!

About SERVPRO of Santa Clara

SERVPRO of Santa Clara specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

SERVPRO of Santa Clara is an IICRC firm, which means your house will be mitigated correctly the first time. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must:

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation for decades. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

Call SERVPRO of Santa Clara at 408-392-9700 any time!

Crime Scene Cleanup Requires Special Care and Procedure

7/9/2019 (Permalink)

Do you need a Crime and/or Trauma Scene cleaned? Call the professionals at SERVPRO of Santa Clara today! 408-392-9700

Crime and Trauma Scenes stir up many emotions for those who encounter and have to deal with the aftermath. SERVPRO of Santa Clara understands the necessity of caring for the customer and the clean-up quickly and efficiently to diminish the impact on the professionals, family and friends that are exposed to the situation. We will also treat your property and the people involved with the greatest empathy and respect in the face of trying circumstances.

Once the Crime Scene Unit has completed their Investigation and approves entry, the clean-up process can begin. It is imperative that the clean-up and restoration is performed by trained professionals who understand the serious health risks that exist due to blood and other bodily fluids. The crime or accident scene may contain blood borne pathogens, harmful chemicals, and other dangers. SERVPRO of Santa Clara technicians will respond immediately, have specialized training, proper protective equipment, and the experience to safely clean and sanitize the contaminated areas. Our first priority is your safety. Our technicians will follow industry recommended protocols to help transform an unsafe environment back into a clean, safe home or business as quickly as possible. Our services include the following:

Crime and/or Trauma Scene Cleaning Services

  • Fingerprint powder and evidence-gathering chemicals
  • Tear gas and pepper spray residues
  • Fire extinguisher residue
  • Blood, urine, feces, and other bodily fluids

Blood Borne Pathogens

SERVPRO of Santa Clara professionals remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. Trained SERVPRO of Santa Clara professionals will then clean, disinfect and deodorize the structure.

Methamphetamine Labs

SERVPRO of Santa Clara realizes many of the chemicals used in the production of illegal drugs such as methamphetamine are volatile and can leave harmful residues throughout a home or business. Our professionals follow federal and state guidelines to properly clean all surfaces.

Need Trauma and/or Crime Scene Cleanup? 

Call Us Today at (408) 392-9700 to help make it "Like it never even happened."

Fire Smoke & Soot Cleanup Services

7/2/2019 (Permalink)

Smoke and Soot Damage Can Cause an Invasive Odor in Your Home. Call the experts at SERVPRO of Santa Clara

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Santa Clara will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 408-392-9700

SERVPRO of Santa Clara is Hiring!

7/2/2019 (Permalink)

Are you ready to be a SERVPRO Hero?

SERVPRO of Santa Clara

Scotts Valley, CA Compensation: $16.00 - $25.00 per hour depending on experience

Fire and Water Clean-Up & Restoration Technician - Great Job Opportunity

Room for Advancement

Incentives Package Available

If You Have a Positive Attitude, Attention To Detail, Willing To Learn And A Great Work Ethic, This Position Is For You. Openings Available Immediately. Requirements-No More Than 1 Point on Your DMV Record, A Clean Background, Able to pass a drug test and three year’s Work Experience Minimum. Pay Based on Experience and we are willing to train. To Apply: Obtain A Driving Record From The DMV. Come Into Our Office Located At 3 Victor Square, Scotts Valley, CA 95066. You Can Come In Tuesday Through Thursday Between The Hours Of 10 am-2 pm. You Must Bring A Current DMV Print-Out And Any Contact Information That Would Assist You In Filling Out The Application. Please Allow About 45 Minutes For The Application Process. About SERVPRO of Santa Clara: Our vision is to be the premier mitigation/restoration service provider and the flagship SERVPRO Franchise in the Central California Coastal area. We will maintain a business culture that offers our employees opportunities for personal growth and the means to increase their professional knowledge and skills. We offer our customers world-class service, sensitivity to their needs, respect for their property, intelligent solutions to their disaster restoration problems and an enhanced customer experience.