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Water damage and flooding emergencies won’t wait for “normal” business hours and neither do we

7/21/2021 (Permalink)

WATER When water keeps flowing, non stop!

Water damage and flooding emergencies won’t wait for “normal” business hours and neither do we! Call SERVPRO of Santa Clara 24 hours a day, 7 days a week for emergency response services, (408)392-9700.

Faster to any disaster is our goal to minimize your water damage.

Flooding and water damage is extremely invasive. Water can migrate rapidly through your property, and porous materials soak up the water (for example, floors, walls, furniture, and more). Beginning the water extraction process right away decreases the chances of secondary damage and microbial growth. A delay of just a few hours can greatly increase the severity and costs associated with the water damage. Call SERVPRO of Santa Clara for a rapid response.

What to Expect:

When you call SERVPRO of Santa Clara, a highly trained customer service representative will be ready to assist you day or night. There will be several questions needing to be answered to ensure our crew will be prepared for your unique situation before going onsite. Some of the questions we will ask will include:

·         Your name and contact information

·         Your property insurance information (if applicable)

·         The address of your affected property

·         When did the damage occur?

·         What caused the damage?

·         What materials are affected?

·         Is electricity available onsite?

·         What is the age of the affected structure?

·         Are there affected furniture or contents onsite?

When dealing with water damage, immediate action is crucial! Call today (408)392-9700. We are here to help!

Emergency Ready Plans

7/19/2021 (Permalink)

ERP Call SERVPRO of Santa Clara to schedule your ERP appointment today!

SERVPRO® of SANTA CLARA is ready to respond to just about any emergency you might be going through in your business. We are here to help 24 hours 7 days a week day or night we can take action when disaster strikes your building. We can even help your business develop a plan prior to a loss to ensure your preparedness for future damages that may occur. Our Emergency Ready Plans (ERP) compile information of the building’s layout to ensure rapid action can be taken in times of need which can directly result to getting your company back into operation quicker after disaster strikes. Loss of income can be catastrophic to a business when unforeseen damages might have been prevented or perhaps minimized! Not only will an Emergency Ready Plan help SERVPRO but because of the amount of information collected, this will facilitate coordinating with your insurance as well. We are Here To Help®

Call to speak with one of our friendly and professional representatives to discuss how we can assist at 408-392-9700.

We are here to help 24 hours a day, 7 days a week,  day or night so we can take action when disaster strikes your building. 

Responding to a fire loss within the first 24 hours can make a difference in restoring versus replacing your property and personal belongings!

7/19/2021 (Permalink)

Fire embers Call SERVPRO of Santa Clara today to assist with your fire restoration needs!

When dealing with the aftermath of a fire it can be overwhelming, especially finding how and where to start. By contacting SERVPRO of Santa Clara right away our trained Fire / Water technicians know that time is of the essence especially in these situations. Trying to save not only the structure but also all the prized possessions that your home or business holds makes this time a sensitive matter. Our compassionate and experienced technicians will respond immediately and start assessing damages in order to provide your insurance with the most accurate information so that your property can be addressed properly and in a timely manner. We are here not only to assist with your property but also help with any concerns you might have, at SERVPRO of Santa Clara 408-392-9700, We Are Here To Help!  

SERVPRO of Santa Clara – Hiring Heroes!

7/19/2021 (Permalink)

SERVPRO Tech Join our team of Heroes! Call our office today, 408-392-9700

Do you love helping people through difficult situations?

Then don’t miss your chance to join our Franchise as a new Water/Fire Restoration Technician. In this position, you will be making a difference each and every day. We have a sincere drive toward helping our community members who have been affected by fire and water damage.

Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Job Description: 

Respond to service calls as needed. Perform mitigation and restoration services as assigned, following SERVPRO® production guidelines. Communicate with the crew chief to make sure all customer needs are met. Support crew chief and other production personnel, as needed. Clean and maintain vehicles, equipment, warehouse, and office areas, as needed.

Responsibilities: 

  • Inventory and load the work vehicle with equipment, products, and supplies needed for each project
  • Maintain a clean and organized vehicle and clean equipment appearance
  • Prepare rooms/areas for work activities
  • Set up staging area and equipment for each project
  • Leave job site with a clean and orderly appearance
  • Perform production processes following SERVPRO®production guidelines per work order per crew chief directions
  • Ensure clear two-way communication with crew chief and other technicians (especially regarding customer needs and concerns)
  • Perform end-of-day/end-of-job cleanup and breakdown to leave job site with a clean and orderly appearance
  • Understand and follow safety and risk management guidelines on the job site, in the office, and while traveling

Qualifications:

  • Valid Driver's License with no more than 1 point on DMV record
  • Ability to successfully complete a background check & drug screening subject to applicable law
  • Experience in restoration, cleaning, maintenance, and/or construction a plus
  • IICRC certifications a plus
  • High school diploma/GED
  • Effective oral communication

Physical and Work Environment Requirements:

  • Ability to regularly lift 50 pounds and ability to lift up to 100 pounds with assistance
  • Exposure to chemicals
  • Walking and standing for long periods of time, driving, sitting, climbing,
  • Ability to climb ladders and work at ceiling heights
  • Ability to work in tight spaces (e.g., crawls spaces under buildings)
  • Repetitive pushing/pulling/lifting/carrying objects

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of SERVPRO Industries, Inc., the Franchisor, in any manner whatsoever.

SERVPRO of Santa Clara Knows the Science behind Tackling a Water Damage

6/30/2021 (Permalink)

Water stained subfloor Call SERVPRO of Santa Clara to help with your water damages today!

Some Homeowners may react to a water damage by throwing down a few towels to clean up the standing water, maybe even placing a fan or two in the area to help circulate the air flow. However, the structural damage may be much worse than one may think or see visually, and not addressing the full problem will lead to bigger issues down the road. There is a science behind SERVPRO of Santa Clara’s drying processes.

SERVPRO of Santa Clara's professionals continually go through a series of trainings to stay current with the industry standards of the science of water mitigation. Holding to specific processes helps to minimize the possibilities of secondary damages (i.e. microbial growth). When you call SERVPRO of Santa Clara to assist with your damages, you can expect our trained professionals to:

  • Take a full scope/inspection of the property and the loss area to detect and chase the hidden moisture
  • Document extensive measurements of the damages and effected materials to fully communicate the onsite conditions to you and your property insurance carrier
  • Strategically install specialized equipment to expedite the drying process and monitor that equipment to ensure its highest level of productivity

Be assured SERVPRO of Santa Clara has the certifications, skills, and experience to help your home or business through your water damage. Call to speak with our professionals today, (408) 392-9700.

SERVPRO of Santa Clara – Assisting with Your Fire Damage

6/8/2021 (Permalink)

Before and After of Fire Damage Allow SERVPRO of Santa Clara to assist with your fire damage to get the job done right!

Fire damage is not only harmful to your home, but it is also extremely damaging to your health. When you invite our skilled crew to properly mitigate your home after a severe fire or smoke damage, no matter the cause or where the damage derived from, you can rest assured that your home will be in good hands. Not only will our SERVPRO of Santa Clara crew be there to take care of your home remediation, but we also provide you with continuous updates of the progress throughout the process. We are here to help with this sometimes very complicated process and we bill insurance, in fact many insurance companies use us as a preferred vendor. We will get your home back to pre-fire/smoke damaged condition. Please call SERVPRO of Santa Clara today (408) 392-9700

SERVPRO of Santa Clara - Here to Help Your Business!

6/8/2021 (Permalink)

Saturated Office Carpet Call SERVPRO of Santa Clara to assist in your commercial water loss!

A water damage can happen to anyone at any time. Though there are steps that can be taken as preventative maintenance to help reduce the chances of a water loss from occurring, it is always best to have a plan in place prior to being face-to-face with the damage.

For businesses in particular, experiencing a water damage can be detrimental if not handled correctly. SERVPRO of Santa Clara understands that responding quickly and acting efficiently will help a business’s all-around bottom line. Minimizing business disruption is our number one goal when responding to commercial losses. Know that SERVPRO of Santa Clara specializes in creating the proper mitigation plan for your business that will help your production get right back on track. SERVPRO of Santa Clara is ready to assist day or night, call our offices today (408) 392-9700!

Don’t Let Your Water Damage Lead to Mold Growth

6/8/2021 (Permalink)

Before and After of Crawlspace Don’t Let Your Water Damage Lead to Mold Growth - call SERVPRO of Santa Clara today!

With Summer fast approaching leading us into hotter weather, you may start seeing microbial grow pop up if you’ve decided to ignore a previous water damage! MOLD – not exactly the word you'd want to hear when you’re trying to enjoy your Summer Vacation! However, if a water damage was not handled properly, the chances of mold growth is very high especially in humid conditions with temperatures between 77° F and 86° F. Mold will thrive in damp, muggy, and moist conditions. Whether you live more near the beaches or inland, the weather we have in Santa Clara County is beautiful and perfect weather not only for our community but also for the mold spores to spawn - yuck!

Schedule an inspection with SERVPRO of Santa Clara and we will send one of our trained technicians to assess the water and mold damages in order to provide recommendations to properly remediate your home. Please call SERVPRO of Santa Clara to schedule an inspection today (408) 392-9700.

SERVPRO of Santa Clara - Guiding You Through Your House Fire

6/3/2021 (Permalink)

Charred staircase Call SERVPRO of Santa Clara today to help guiding you through your house fire, (408) 392-9700

Imagine being woken up in the middle of the night to the intense smell of something burning to then be overtaken by the sight of thick smoke and immense flames – now imagine you’re on the second story without an easy exit point and your children are stuck inside, asleep.

That is the terror that some of our customers experienced. Luckily in the photo shown here, no one was seriously harmed in this house fire due to their quick and calm reactions. A fire originating in the first story bathroom quickly engulfed the entire first floor, devastating every room in the house. Our SERVPRO of Santa Clara employees are trained in not only production and ensuring the job gets done correctly, but we also spend time learning how to support our community during these major tragedies and understand how dreadful these times can be.

If you find yourself in the distressing position of having experienced a house fire, call SERVPRO of Santa Clara today to help guide you through the mitigation process – (408) 392-9700.

SERVPRO of Santa Clara Assisting in Storm Damages

6/2/2021 (Permalink)

Water-stained ceiling Don't let your property damage continue to worsen, call SERVPRO of Santa Clara today!

Rain storms can be the cause of a variety of different types of property damage. In the picture here, you can see the result of a leak deriving from a home’s skylight after a major rain storm. Skylight leaks may occur due to improper installation or from a sealing or flashing failure. Whatever the reason, if you are experiencing ceiling discoloration, bulging, or water actually dripping down from the ceiling – the very first step you should take would be to have a roof company install a roof tarp as soon as possible to stop additional damage while awaiting a permanent solution. After a roof tarp is installed, your second step should be to call SERVPRO of Santa Clara to assist with the interior damages and dryout! Our expert technicians are ready to respond to your storm damage needs 24/7, call us today!

SERVPRO of Santa Clara, (408) 392-9700