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SERVPRO of Santa Clara - We Are the Cleaning Experts!

3/12/2021 (Permalink)

Coronavirus SERVPRO of Santa Clara - We Are the Cleaning Experts!

SERVPRO of Santa Clara is Here to Help Santa Clara County in Times of Need

During this unprecedented time caused by the COVID-19 global pandemic, we want to remind our neighbors that the SERVPRO of Santa Clara team are cleaning specialists and adhere to the highest cleaning, disinfecting, and sanitation standards.

Specialized Training

SERVPRO of Santa Clara is prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the Coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. We are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your Santa Clara County home or business needs deep cleaning services, call the experts today – [SERVPRO of Santa Clara, 408-392-9700]

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

How to Avoid Disaster during a Power Outage

3/12/2021 (Permalink)

Melting Candle How to Avoid Disaster during a Power Outage

It’s important to prepare for and protect our Santa Clara County homes, businesses and families during power outages as the stormy months approach and many hazards can go unnoticed.

Candles left unattended can quickly turn into a tragedy, possibly creating a structure fire. The safer option would be utilizing flashlights or other battery-operated lighting options that avoid the presence of an open flame. This means keep extra batteries on hand. If candles are your only option, it is vital to never leave the fire unattended and that the candle is placed in a fireproof holder stationed away from any flammable materials and or drafts.

Fire hazards are not the only disaster lurking during power outages. Carbon Monoxide poisoning from indoor grills or generators are also extremely dangerous. If these appliances are used in enclosed areas (including homes, garages or sheds), the outcome could be lethal. Carbon Monoxide gas can go unnoticed as it cannot be seen, smelled, nor tasted. A person may not realize they are being poisoned until it’s too late. It is essential to use these items exclusively outside in a well ventilated area and operated according to manufacturer’s instructions.

If you have experienced any fire, soot or property damage to your Santa Clara County home or business, rest assured our experienced technicians and customer services representatives are here to help 24/7. Please call our office today (408) 392-9700.

Choose SERVPRO of Santa Clara, Because We Care!

2/26/2021 (Permalink)

Here to Help Always here to help, 24/7!

SERVPRO of Santa Clara employees all share the same central objective – to help our clients and neighborhoods in their times of need.

We understand that going through the mitigation process is not always easy or comfortable to do. Due to our many years of experience, we are aware of the struggles and devastation homeowners are faced with while navigating property damages. Water damage, mold growth, fire and soot damages, biohazard contamination – these are no simple tasks to take on alone and may cause some customers anxiety. A homeowner could be displaced by mitigation and the following reconstruction process for an extended period of time depending on the extent of the damages.

The SERVPRO of Santa Clara team appreciates the critical responsibility we hold for our clients and the trust that we earn during these difficult times. We take the time to know our customers on an individual basis; we fully empathize with the stresses they encounter.

Our employees are all fellow community members helping our neighbors when they need it the most. If you wonder why you should choose SERVPRO, remember that we sincerely care about our customers and strive to ensure that they know it. Allow SERVPRO of Santa Clara to be the company to help you when you’re in need.

Need help with you Property Damage? Call our SERVPRO of Santa Clara 24/7 – (408) 392-9700

Kitchen Fires – The Most Common Cause of Fires

2/17/2021 (Permalink)

Stove top fire Don't let a kitchen disaster happen to you!

A fire can ignite anywhere, anytime –though kitchens are the most common origin of fires. Every time you turn on the oven or light a burner, the risk of an unintentional fire grows no matter how careful you think you may be. SERVPRO of Santa Clara is here to help you recognize and address the top fire risks to keep you and your family safe.

A great number of fires are created by unattended pots or forgotten meals in the oven. Allowing yourself to get distracted or leaving items unsupervised can end in devastation. Oil can jump out of the pot onto a burner and ignite flames in a blink of an eye, or a casserole can be forgotten in the oven and catch fire. Ensure you don’t neglect your meals and appliances by staying close by and set periodic timers to help remind you to check cooking statuses.

Even the most careful cooks can be a victim of a fire. It is vital to understand the steps to take if and when a fire does occur. Remember to remain calm and act quickly to put out the fire. Keep in mind that oil and water does not mix; attempting to put out an oil fire with water will only cause more damage by spreading the flames. Oil fires should be suffocated with a non-flammable pan or lid and the heat source should be turned off immediately. Other kitchen resources to assist in smothering small fires can include baking soda or salt. However, it is always a good idea to keep a fire extinguisher close by.

Even after a fire is extinguished, substantial damage can still be left behind. Whether the damage is charred walls and cabinets, or lingering soot and smoke in the structure, rest assured that SERVPRO of Santa Clara can assist with your fire restoration needs. With decades of experience, our team will guide you through the entire process by working with you and your insurance company to help get your kitchen and your home back to normal.

SERVPRO of Santa Clara is always here to help - Call us any time at (408) 392-9700

SERVPRO of Santa Clara – Ready to Respond to your Storm Damages

1/22/2021 (Permalink)

Lightning Call SERVPRO to help with your storm damages!

Call SERVPRO of Santa Clara immediately if you’ve experienced storm damage and/or flooding at your home or business.  Our highly trained technicians use specialized equipment designed particularly to accelerate the restoration process to get your property back to pre-storm condition as soon as possible.

Rapid Response

Being locally owned and operated allows us to dispatch our skilled techs and arrive onsite faster equipped with all the essential resources. Rapid response is particularly vital and will help to stabilize the environment and minimize additional damages from occurring, resulting in lower restoration expenses and quicker recovery timelines.

All the Right Resources to Manage Disasters

When aggressive weather conditions affect our Santa Clara County, SERVPRO has the ability to scale our resources accordingly and take on large storm or flooding disasters head on. With access to mass equipment and personnel from a network of 1,700 Franchises across the country and the elite Disaster Recovery Teams that are strategically located throughout the United States, SERVPRO is ready to help you when disaster strikes, no matter the size.

Are you experiencing damages from a flood or storm event? Call SERVPRO of Santa Clara 24/7 408-392-9700. We are here to help!

Don’t let Rainwater Intrusion Damage your home:

11/20/2020 (Permalink)

Water intrusion leaking from ceiling Water intrusion can happen to anyone - call our office today!

With winter nearing and possible rainstorms pending, some homes may start to see damages from rainwater intrusion. If your home is experiencing any kind of water intrusion, the first and most imperative step is to repair or resolve the source of the intrusion to stop further damage. This could be by means of a roof tarp, sand bags, sump pump, French drain, or a combination of these depending on your unique situation.

Once the origin of the intrusion has been addressed, your second vital step would be to call SERVPRO of Santa Clara (408) 392-9700. During our moisture inspection, we would determine which materials sustained damage, the severity of the damages, and provide an estimate to dry the structure.

Making the mistake of ignoring water damaged materials is guaranteed to result in secondary damages and mold contamination. For mold to colonize, the organism needs moisture and food. The moisture allows the mold to assimilate and digest its food. The “food” would be considered anything cellulosic (which in layman’s terms means anything derived from plants). Many of the materials used to construct homes are cellulosic, i.e. the paper on drywall and on the backing of vinyl floors, the wood used to frame your home, or any wooden floors, doors, baseboards, trim, etc. etc. The presence of mold contamination within your home will not only damage the structure, but will create an unhealthy indoor environment for you and your loved ones.

If your home has sustained moisture or mold damage, do not hesitate to call SERVPRO of Santa Clara today (408) 392-9700. SERVPRO of Santa Clara has an American Council for Accredited Certification (ACAC), Council Certified Microbial Remediation Supervisor on staff who can guide you through the remediation process.

Is that MOLD?! How to Properly Handle Mold in your Santa Clara County Home.

7/31/2020 (Permalink)

Mold Growth on Subflooring Mold can spread through a home in as little as 48 hours.

Microscopic mold spores are naturally present nearly everywhere, both indoors and outdoors, making it literally impossible to remove all mold from your property. The goal in completing a professional mold remediation would be to reduce the elevated levels of mold spore count back to its natural or baseline level, getting an area back to its “normal fungal ecology”. There are some businesses you may have seen advertise “mold removal” and even promise to eliminate all mold, which is erroneous. Consider the following mold facts:

  • Mold occurs almost everywhere organically, indoors and outdoors.
  • Mold spores are microscopic, invisible to the naked eye, drifting through the air and are able to enter your home through windows, doors, AC/heating systems or even on your clothing or a pet.
  • Mold spores flourish in moist conditions. Mold spores will rapidly colonize when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any issues causing water damage or excess moisture must be addressed and repaired otherwise the mold will re-colonize and return.
  • Mold often generates a pungent, musty odor and can help lead you to possible mold problem areas when the mold is hidden inside wall cavities.
  • Even higher-than-normal indoor humidity can support mold growth. It’s best to maintain an indoor humidity level that is below 45 percent.

If your home or business has a mold problem, call our experts today to inspect and assess your property using our specialized training and equipment to remediate your mold infestation.

If You Have Signs of Mold Damage, Call SERVPRO of Santa Clara Today – (408) 392-9700

Fire, Smoke, & Soot Mitigation Services for our Santa Clara Community

7/31/2020 (Permalink)

Severe Soot Damage Smoke and Soot Damage Can Cause an Invasive Odor in Your Home. Call the experts at SERVPRO of Santa Clara.

Smoke and soot is extremely overtaking and will infiltrate numerous cervices inside your home, causing concealed damage and odor. Our years of smoke damage experience and expertise enables us to inspect and assess the precise degree of the damage, allowing for the development of a comprehensive plan of action.  

Smoke and soot specifics:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke drifts around plumbing systems migrating through the openings around plumbing pipes between levels
  • The type of smoke can dramatically affect the restoration process.

Various Types of Smoke

There are two different types of smoke–wet and dry. Each type of smoke creates a different kind of soot residue after a fire, each requiring its own unique cleaning procedure. Before restoration commences, SERVPRO of Santa Clara will test the soot to identify the type of smoke damage that is present in order to develop the appropriate remediation plan. Here is some additional information:

Wet Smoke – Deriving from Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Deriving from Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of substance rather than from a fire

  • Practically invisible, discolors paints and varnishes, severe pungent odor. 

Our Fire Damage Restoration Promise

Every structure affected by smoke and fire damage reacts in its own unique way and requires its own individually tailored restoration plan.  SERVPRO of Santa Clara has the right equipment, expertise, and experience to professionally mitigate your fire and smoke loss.  We will treat your family with empathy and respect, and your property with intricate care.

Have Questions about Fire, Smoke, or Soot Damage?
Call SERVPRO of Santa Clara Today – 408-392-9700

SAFETY FIRST – How SERVPRO of Santa Clara is keeping Our Team and Our Community Safe During the COVID-19 Pandemic

7/31/2020 (Permalink)

SERVPRO Here in your Community. Here to Help. We'll be ready if you ever need us.

Life during a pandemic does not halt SERVPRO from helping our community. In fact, these stressful times are when we can help our neighbors the most. Water and fire damages won’t wait until the pathogenic coast is clear, and neither do we! COVID-19 proactive or reactive cleanings, biohazard cleanings, vandalism board-ups, mold remediations, water and fire mitigations - our essential workers are still out in our community, ensuring the safety and security of Santa Clara County residences and their properties.

Why? Because that’s what we do. We are here to help in all emergency situations, day or night, rain or shine. That’s what SERVPRO is all about.

By following all health and safety precautions, Homeowners can rest assured that our certified technicians are prepared with the proper specialized equipment, knowledge, and techniques that will ensure the health of you and your family while getting your property damage rectified.

ARE YOU IN NEED OF CLEANING OR RESTORATION SERVICES? Call SERVPRO of Santa Clara TODAY (408) 392-9700.

SERVPRO of Santa Clara is HIRING - Become a SERVPRO Hero!

7/3/2020 (Permalink)

SERVPRO Team & Vehicle Become a SERVPRO Hero!

Compensation: $16.00 - $25.00 per hour depending on experience

Water/ Fire Production Restoration Technician - Fulfilling Job Opportunity, Room for Growth & Advancement

Do you have a can-do attitude, attention to detail, commitment to hard work, and are you willing to learn new skills? We may be the PERFECT Company for you! We are looking for people to join our dynamic team of Heroes. Full-Time positions are available immediately.

All candidates should have a valid Driver’s License with no more than 1 point on their DMV records and the ability to pass a background screening and drug screening. Wages are based on experience – mitigation and/or construction experience is a plus. We are willing to train.

To apply: please email vdandrea@SERVPROofsantaclara.com or call our office at (408) 392-9700.

About SERVPRO of Santa Clara: Our vision is to be the premier mitigation/restoration service provider and the flagship SERVPRO Franchise in the Central California Coastal area. We will maintain a business culture that offers our employees opportunities for personal growth and the means to increase their professional knowledge and skills. We offer our customers world-class service, sensitivity to their needs, respect for their property, intelligent solutions to their disaster restoration problems and an enhanced customer experience.